Privacy Policy
In compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, the Information Technology Act, 2000, and international digital privacy best practices.
1. Introduction & Data Fiduciary Details
Salco Extrusions Pvt. Ltd. (“SALCO”, “we”, “us”, or “our”) is committed to safeguarding personal and business data entrusted to us. As a leading manufacturer of precision custom aluminium extrusions and profiles, we process digital personal data in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable international regulations.
Under the DPDP Act, 2023, Salco Extrusions Pvt. Ltd. operates as the Data Fiduciary regarding the collection, processing, and management of data through this website (www.salcoextrusions.com) and associated digital communications.
2. Categories of Data We Collect
We only collect digital personal data that is necessary, adequate, and relevant for business-to-business (B2B) manufacturing interactions, technical consultations, quotations, and contractual execution:
- Contact & Identity Data: Full name, professional designation, company name, corporate email address, contact phone number, and commercial shipping/billing address.
- Technical & Commercial RFQ Data: CAD drawings (DWG/DXF/STEP), 2D/3D profile specifications, alloy requirements (e.g. 6063, 6082, 6101), expected tonnage, temper, and custom fabrication instructions submitted via our Request for Quote (RFQ) forms.
- Digital Usage & Device Information: Internet Protocol (IP) address, browser type and version, operating system, referring URL, time-zone setting, and page interaction timestamps gathered via essential technical cookies.
- Communication Records: Written records of email inquiries, sales correspondence, telephone call logs, and WhatsApp Business customer support exchanges.
3. Lawful Basis & Purpose of Data Processing
Under Section 4 and Section 6 of the DPDP Act, 2023, we collect and process your digital personal data strictly upon voluntary consent or legitimate business purposes:
- Evaluating engineering drawings and preparing custom extrusion quotation bids.
- Designing, validating, and engineering custom tooling dies in our CAD/CAM toolroom.
- Processing commercial purchase orders, dispatching physical consignments, and issuing Manufacturer Test Certificates (MTC).
- Complying with statutory tax, invoicing, GST, and industrial regulatory mandates under Indian law.
- Maintaining website security, preventing fraudulent submissions, and optimizing browsing performance.
We do not engage in automated behavioral profiling, tracking of minors, or commercial sale of personal data to third-party marketing brokers.
4. Confidentiality of Proprietary CAD Drawings & Dies
Proprietary Industrial Non-Disclosure
All engineering drawings, CAD files, proprietary profile cross-sections, and custom die tooling designs submitted to SALCO are treated as strictly confidential proprietary intellectual property. Such technical files are accessed exclusively by authorized tooling engineers and are never licensed, shared, or displayed without explicit written authorization.
6. Technical Data Security & Storage Measures
In compliance with Section 8(5) of the DPDP Act, 2023, SALCO maintains reasonable technical, operational, and organizational safeguards to protect digital data from unauthorized access, alteration, disclosure, or accidental destruction. These measures include:
- End-to-end Transport Layer Security (TLS 1.3 / HTTPS encryption) across all web endpoints.
- Role-based access controls limiting commercial and technical drawings to authenticated personnel.
- Secure database storage hosted in ISO 27001 certified data center facilities.
- Routine vulnerability assessments and internal security audits.
7. Rights of Data Principals (Under DPDP Act 2023)
As a Data Principal under Indian law, you are entitled to exercise the following legal rights regarding your personal data:
8. Data Retention & Erasure Policy
We retain personal and commercial data only for as long as necessary to fulfill the specific purpose for which it was acquired, or to satisfy legal, taxation (Goods and Services Tax Act), customs, and statutory accounting requirements. Upon expiry of statutory retention limits, records are securely scrubbed or permanently anonymized.
9. Data Protection Officer & Grievance Redressal
In accordance with the DPDP Act, 2023 and the Information Technology Rules, 2011, any inquiries, requests for data rights execution, or grievances may be formally addressed to our designated Grievance Officer:
Designated Officer: Grievance Redressal & Compliance Officer
Company: Salco Extrusions Pvt. Ltd.
Corporate Address: SHRUTI, Dattapada Road, Opp. HDFC Bank, Borivali (East), Mumbai 400 066, Maharashtra, India
Manufacturing Works: Plot No. J-63 & J-64, MIDC Industrial Area, Tarapur, Boisar, Palghar 401 501, Maharashtra, India
Email: marketing@salcoextrusions.com
Phone: +91 8108579068 / +91 7718886042
Grievances received will be acknowledged within 48 business hours and resolved within the statutory timeline mandated by the DPDP Act.
Summary at a Glance
- DPDP Act, 2023 compliant data governance
- CAD engineering drawings protected under strict NDA
- Zero sale or brokering of commercial customer data
- Dedicated Mumbai-based Grievance Officer